Privacy Policy

At Koora Live, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personally identifiable information, such as your name and email address, when you voluntarily provide it to us through contact forms or newsletter subscriptions.

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Operating system
• Device information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect in the following ways:

• To operate and maintain our website
• To improve user experience and website functionality
• To respond to your comments and questions
• To send you newsletters and marketing communications (with your consent)
• To analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may disclose your information for any other purpose with your consent

4. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We recommend reading their privacy policies.

Analytics

We may use third-party analytics services (such as Google Analytics) to monitor and analyze website traffic. These services use cookies to collect information.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate data
• Erasure: The right to request deletion of your data
• Restriction: The right to request restriction of processing
• Objection: The right to object to our processing of your data
• Data Portability: The right to request transfer of your data

To exercise these rights, please contact us at privacy@kooralive.com

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to delete your personal information.

10. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for collecting and using personal information depends on the specific context in which we collect it.

11. Do Not Track Signals

We currently do not respond to Do Not Track (DNT) browser signals. However, you can disable cookies through your browser settings.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: